Terms & Conditions

Within the cooling off period (five days)

If you cancel your enrolment within five days of completing your booking, we will cancel your enrolment in any webinar or trance channel session and refund you the total amount.

All requests to cancel your enrolment must be received by us in writing, at bookings@transferencehealing.com. Please allow 10 working days after your refund has been approved for your refund to be processed.

After the cooling off period

If you cancel your enrolment after the cooling-off period (five days) you will receive a credit with Transference Healing. Credits may not be claimed as refunds, but may be applied towards enrolment in any workshop or training offered by Alexis Cartwright within 24 months. You can also transfer your credit to another person.

Credit cannot be applied to the Academy of Learning or Mentorships with Alexis Cartwright.

To be eligible for a Trance Channel session, you must attend the webinar. Only one Trance Channel session can be secured per booking.

Trance Channel sessions with Alexis are very popular. They usually book out within days of their release. Sometimes, cancellations do occur, so we do offer the opportunity to add your name to the waitlist. If you would like to add you name to the waitlist, please indicate this in the relevant section of the booking form.

If you cannot attend the live webinar, you can attend via the recording. You will also receive an MP3 recording of the webinar session, which you can download to your own devices for ongoing listening. The recording for the webinar will be emailed to you by 24 January 2025. No refunds will be offered to those who cannot attend the live webinar, as you will still be able to attend via the recordings.

Trance Channel sessions must be attended live. If you cannot attend any of the Trance Channel sessions available, unfortunately we will not be able to provide an alternative option for you. If you have issues connecting on the day, we will do our best to fit you in on another day or session, if available. If this is not possible (due to availability or otherwise), you will forfeit your booking and payment.

These terms and conditions apply to webinars & Trance Channel sessions with Transference Healing® Pty Limited (Transference Healing) provided by Alexis Cartwright, PO Box 168, Surry Hills, NSW 2010, Australia.

The agreement for you to participate in a Transference Healing webinar & Trance Channel session commences when your booking and payment is received.

We will facilitate the webinars & Trance Channel sessions with reasonable care, skill and ability. Apart from that, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of the education, Transference Healing cannot and does not guarantee any particular results.

Alexis Cartwright and Transference Healing reserve the right to change the content of the webinar any time, without notice, with the intention to provide more value.

Protection of Services

You agree not to reproduce, copy, sell trade, record (audio or video) resell or exploit for any commercial purpose any aspect of the Transference Healing workshops and trainings, or any associated materials.

You acknowledge and confirm that all intellectual property and other proprietary rights in materials provided in connection with the online courses, including without limitation copyright and any rights in designs, are owned by Transference Healing Pty Limited and that you shall not acquire any rights in such materials, use them for any commercial purpose or carry out any action inconsistent with such ownership.

Should you become aware of any actual or threatened infringement by any person of the intellectual property and proprietary rights, you undertake to inform Transference Healing Pty Limited at once in writing to admin@transferencehealing.com.

Transference Healing reserves the right to deny or terminate your attendence of a workshop or training if the above rules are not adhered to.

Disclaimer

You acknowledge that Transference Healing webinars & Trance Channel sessions involve personal and spiritual development, and that their effect depends on your own level of engagement and commitment. No specific results can therefore be guaranteed by Transference Healing Pty Limited. Transference Healing accepts no responsibility for any decisions made by you as a result of you registration to its workshops and trainings.

Information provided in these webinars & Trance Channel sessions are of a general nature and should not be relied on, nor is any duty of care being assumed by Transference Healing® Pty Limited.

Transference Healing® makes no warranty or representations about the accuracy, correctness, completeness, reliability or otherwise of the content or information in its webinars & Trance Channel sessions.

Under no circumstances (including but not limited to any negligent act, omission or representation on the part of Transference Healing®) will Transference Healing be liable to you for any direct, indirect, incidental, special or consequential loss or damages resulting from your attendance of its webinars & Trance Channel sessions, or the information taught therein.

You acknowledge that Alexis Cartwright and Transference Healing are not qualified medically, or as a psychologist or therapist, and that our workshops and trainings are not intended to be a medical or therapeutic service. You confirm that you are mindful of your own wellbeing and are wholly responsible for taking any medical or therapeutic advice or treatment which is, or may be, to your benefit, without guidance or involvement on Transference Healing’s part.

Conduct

You undertake to behave professionally, courteously and respectfully in all dealings with Transference Healing, any person(s) acting on behalf of the company, and any other clients or other third parties to whom you may be introduced in connection with its workshops and trainings, to adhere to any programme rules which may be provided from time to time, and not to carry out any action intended or likely to bring Alexis Cartwright or her workshops and trainings into disrepute.

Confidentiality

Each of us shall keep confidential all sensitive information relating to the other, and the other members of the group, and not use such information for any purpose other than that for which it was provided. This shall not apply to the extent that any information is required to be disclosed by law or by any court or public body having binding authority to require such disclosure.

We each agree not to engage in any conduct or communications, public or private, intended or likely to disparage the other, (or other participants in the webinars & Trance Channel sessions), or damage their interests.

Force Majeure

We will not be liable for failure to provide services or perform obligations where it is not reasonably practicable to do so due to acts, events, omissions, accidents or circumstances beyond control.

If you have any issues with your registration, please contact admin@transferencehealing.com.

Termination

Alexis Cartwright and Transference Healing reserve the right to deny or terminate your booking and attendance of a workshop or training if the rules as detailed above are not adhered to.

Photographic Release

You understand the portions of our webinars & Trance Channel sessions may be videotaped, photographed and recorded for the purpose of being used and distributed in various formats by Transference Healing for educational or advertising purposes, including but not limited to the classroom, the internet, and any other communications medium currently existing or later created. You give permission and authorisation for Transference Healing to videotape, audiotape, photograph, record, edit or otherwise reproduce your image or voice, and to use it in the formats and for the purposes stated above.

When registering for a Transference Healing® webinar and Trance Channel session, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

Financial transactions are processed through Stripe. All credit information you supply is encrypted via Secure Socket Layer (SSL) technology. It is not stored on our servers unless expressly authorised by you.

Personal information supplied to us, including name, email address, mailing address and phone number and credit card details are stored on encrypted networks. This information is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures to maintain the safety of your personal information.

How Do We Use Your Information?

We may use the information we collect from you when you register in the following ways:

To personalise your experience and to allow us to deliver the type of content and offerings in which you are most interested;
To allow us to better service you in responding to your customer service requests;

• To administer a contest, promotion, survey or other feature;
• To quickly process your transactions;
• To send periodic emails regarding your registration, or other products and services.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to our administrative manager at office@transferencehealing.com.

Changes to This Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 14 December 2022.