Privacy Policy

The privacy policy explains how Transference Healing Pty Limited handles your personal information and data. Please read our privacy policy to understand how we collect, use, protect or otherwise handle your personal information in accordance with our website and mailing lists. We value your trust, and are committed to maintaining the confidence of visitors to our website. We have therefore strived to present this policy in a clear and plain language.

We keep our privacy notice under regular review. This privacy notice was last updated on 06 August 2020.

If you have any questions regarding this privacy policy you may contact us at office@transferencehealing.com, or by sending a letter to PO Box 168, Surry Hills, NSW 2010, Australia.

Newsletter subscriptions

As part of the registration process for our mailing list, we collect personal information including your name, email address, geolocation, optin time, IP address and email preferences. We use that information for the following reasons: to tell you about products and services you have requested we tell you about; to contact you if we need to obtain or provide additional information; to ensure our records are up to date; and to ensure you’re happy and satisfied. We never rent or trade email lists with other organisations or businesses.

We use a third party provider, MailChimp, to deliver our newsletters. We gather statistics about email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. For more information, please see MailChimp’s privacy policy.

You can unsubscribe from general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails, or by emailing our team at office@transferencehealing.com.

Registrations, enrolments & product orders

When ordering products, or registering for workshops, trainings, Mystery Schools or online courses on our website, you may be asked to enter your name, email address, mailing address, business name, phone number, credit card information or other details to help you with your experience.

Transference Healing will use the information you provide when making a purchase on our online shop or enrolling in a workshop, training, Mystery School or mass healing course with Alexis Cartwright (in person or online) to send you details related to that purchase or enrolment. This includes, but is not limited to, sending you invoices and receipts, sending you notifications of upcoming payments, contacting you about method of payment, confirming delivery details, keeping you informed of when and where a workshop or training will occur, and providing you with details on how to access online enrolments.

All financial transactions are processed directly through Paypal or Stripe or Afterpay, and are not stored on our servers. This information is not accessible to us, unless payments are organised and authorised directly with us over the phone. All credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Additional personal information input into these forms, including name, email address, mailing address and phone number are stored on encrypted networks. This information is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures to maintain the safety of your personal information.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, subscribe to a mailing list, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise your user experience and to allow us to deliver the type of content and offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order, or other products and services you may be interested in.

Links to other websites

This privacy notice does not cover the links to other websites from this site. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Accessing your personal information

You are entitled to access the personal information that we hold. Email your request to ourteam at office@transferencehealing.com.

Cookies

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled that make your browsing experience more efficient and some of our services will not function properly. However, you can still place orders without any difficulty.

Disclaimer

Information on this website is of a general nature and should not be relied on, nor is any duty of care being assumed by Transference Healing® Pty Ltd (Transference Healing®).

Under no circumstances (including but not limited to any negligent act, omission or representation on the part of Transference Healing®) will Transference Healing® be liable to you for any direct, indirect, incidental, special or consequential loss or damages resulting from use of this website or the information herein.

Transference Healing® makes no warranty or representations about the accuracy, correctness, completeness, reliability or otherwise of the content or information on this website.

You acknowledge that Alexis Cartwright and Transference Healing are not qualified medically, or as a psychologist or therapist, and that our workshops and trainings are not intended to be a medical or therapeutic service. You confirm that you are mindful of your own wellbeing and are wholly responsible for taking any medical or therapeutic advice or treatment which is, or may be, to your benefit, without guidance or involvement on Transference Healing’s part.

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