We keep our privacy notice under regular review. This privacy notice was last updated on 06 August 2020.
As part of the registration process for our mailing list, we collect personal information including your name, email address, geolocation, optin time, IP address and email preferences. We use that information for the following reasons: to tell you about products and services you have requested we tell you about; to contact you if we need to obtain or provide additional information; to ensure our records are up to date; and to ensure you’re happy and satisfied. We never rent or trade email lists with other organisations or businesses.
You can unsubscribe from general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails, or by emailing our team at firstname.lastname@example.org.
Registrations, enrolments & product orders
When ordering products, or registering for workshops, trainings, Mystery Schools or online courses on our website, you may be asked to enter your name, email address, mailing address, business name, phone number, credit card information or other details to help you with your experience.
Transference Healing will use the information you provide when making a purchase on our online shop or enrolling in a workshop, training, Mystery School or mass healing course with Alexis Cartwright (in person or online) to send you details related to that purchase or enrolment. This includes, but is not limited to, sending you invoices and receipts, sending you notifications of upcoming payments, contacting you about method of payment, confirming delivery details, keeping you informed of when and where a workshop or training will occur, and providing you with details on how to access online enrolments.
All financial transactions are processed directly through Paypal or Stripe or Afterpay, and are not stored on our servers. This information is not accessible to us, unless payments are organised and authorised directly with us over the phone. All credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Additional personal information input into these forms, including name, email address, mailing address and phone number are stored on encrypted networks. This information is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures to maintain the safety of your personal information.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to a mailing list, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise your user experience and to allow us to deliver the type of content and offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order, or other products and services you may be interested in.
Links to other websites
Accessing your personal information
You are entitled to access the personal information that we hold. Email your request to ourteam at email@example.com.